What is foodora?
How does it work?
What does it cost?
When can I use foodora?
What is your delivery zone?
How do I know my order has gone through?
How do I use a voucher code?
Can I pick-up my order from the restaurant, instead of getting it delivered?
What if I have a food allergy or a special dietary requirement?
What happens if the rider doesn’t find me?
Can I order in advance?
Why is the estimated delivery window longer than one hour?
What happens if there’s a problem with my order?
What do I do if I need to change my drop-off address?
How do I cancel my order?
What if I need to change my order after I have placed it?
How do I use Pick-up?
Is a tip required? Where does the money go?
Are all couriers on bike?
Here at foodora we always look forward to hearing from you. What is your favourite food? Do you prefer Ramen noodles or Thai food ? Where is your favourite Italian restaurant? Do you like your steak rare, medium or well-done? Tell us what you like!
Would you like to become a foodora partner restaurant? Or are you already a partner of ours and have questions about the service? Then get in touch with us at: