What is foodora?
How does it work?
What does it cost?
When can I use foodora?
What is your delivery zone?
How do I know my order has gone through?
How do I use a voucher code?
Can I pick-up my order from the restaurant, instead of getting it delivered?
What if I have a food allergy or a special dietary requirement?
What happens if the rider doesn’t find me?
Can I order in advance?
Why is the estimated delivery window longer than one hour?
What happens if there’s a problem with my order?
What do I do if I need to change my drop-off address?
How do I cancel my order?
What if I need to change my order after I have placed it?
How do I use Pick-up?
Is a tip required? Where does the money go?
Are all couriers on bike?
I can’t remove items from my cart?
My phone number won’t work/isn’t being accepted?
I still have questions, how can I contact you?
Here at foodora we always look forward to hearing from you. What is your favourite food? Do you prefer Ramen noodles or Thai food ? Where is your favourite Italian restaurant? Do you like your steak rare, medium or well-done? Tell us what you like!
Would you like to become a foodora partner restaurant? Or are you already a partner of ours and have questions about the service? Then get in touch with us at: